First, turn on your guild boons!
Go to the Character menu Select Boons Select Guild Under Defense, select the Defense boon. (currently 3200) Under Utility, select the XP boon (currently 12% bonus) Under Offense, you have a choice between Power and Armor Pen (both currently at 2,000)
Second, type TWICE in guild chat!
Guild chat has a bug. If you type your message once, some players will not see it. Type out your message, send it, then press the UP button on your controller's DPAD to send it a second time. That way, everyone will get to see what you're saying and you won't feel ignored.
Third, don't limit your guild experience to XBOX!
We have a Slack channel - it is an app for your phone, tablet, or computer. Players use it all day long while they're at work or otherwise offline, but they can still answer questions for you and give great advice. You can also reach out to players for help in-game if they're set to invisible in the game or if they're not online but coud log in. Nothing will help you more in this Guild than using Slack and that is no joke! We also have a Facebook Group, as well as this CMS, to help you. Wormwood has a Youtube channel dedicated to videos that teach you about the game. We've even got a forum (forum.poisonclan.org) with articles on Potions, Builds, and much more. You've got a lot of options for connecting with (and learning from) your guild mates!
Fourth, if you need help, ask for it!
We don't know unless you tell us. At the same time, ther'es no need to SPAM or harass other players. Offer to team up with other players to do dailies in any zone you enter - it will help you AND them. If you need help with a boss fight or something difficult, odds are a shout out to the guild will get you help fast. Don't forget to use Slack, Facebook, or our other resources!
Fifth and finally, don't be a dick. That's our one rule, please don't break it.